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Hurricane Irma Claims Data

The Florida Office of Insurance Regulation (OIR) captures data in its efforts to evaluate the catastrophe claims handling processes of insurers, identify claim payment trends, isolate reasons that claims remain open and document potential violations of Florida law by insurers. The reporting of claims for Hurricane Irma is cumulative and the information displayed below represents a snapshot of claims data as reported by insurers.

OIR compels all insurers to report data as of each required reporting date, per section 624.307, Florida Statutes.

Data as of January 10, 2020

Lines of Business Number of Claims Number of Open Claims with Payment Number of Open Claims without Payment Number of Claims Closed with Payment Number of Claims Closed without Payment Percent Claims Closed
Residential Property 909,321 20,651 19,471 584,590 284,609 95.60%
Homeowners 734,368 16,788 16,391 465,180 236,009 95.50%
Dwelling 115,668 2,956 2,348 76,084 34,280 95.40%
Mobile Homeowners 48,252 199 82 38,379 9,592 99.40%
Commercial Residential 11,033 708 650 4,947 4,728 87.70%
Commercial Property 61,518 2,638 2,041 26,960 29,879 92.40%
Private Flood 1,698 14 13 1,012 659 98.40%
Business Interruption 3,520 29 24 1,923 1,544 98.50%
Other Lines of Business* 86,778 166 238 65,992 20,382 99.50%
TOTALS 1,062,835 23,498 21,787 680,477 337,073 95.70%

Total Estimated Insured Losses: $17,443,018,466

Percent of Claims Reported by Line of Business

Percent of Claims Reported by County

County Number of Claims Number of Open Claims with Payment Number of Open Claims without Payment Number of Claims Closed with Payment Number of Claims Closed without Payment Percent Claims Closed
ALACHUA 4,411 17 16 2,442 1,936 99.3%
BAKER 593 0 4 411 178 99.3%
BAY 273 4 1 174 94 98.2%
BRADFORD 808 5 0 476 327 99.4%
BREVARD 47,557 691 277 33,611 12,978 98.0%
BROWARD 89,876 3,046 3,449 52,540 30,841 92.8%
CHARLOTTE 8,502 78 112 4,840 3,472 97.8%
CITRUS 2,986 12 10 1,630 1,334 99.3%
CLAY 9,300 43 29 5,842 3,386 99.2%
COLLIER 105,395 2,496 1,880 77,931 23,088 95.8%
COLUMBIA 1,082 3 4 668 407 99.4%
DESOTO 2,229 7 2 1,538 682 99.6%
DIXIE 226 0 0 147 79 100.0%
DUVAL 37,319 291 140 22,746 14,142 98.8%
ESCAMBIA 505 2 2 358 143 99.2%
FLAGLER 6,617 81 40 4,144 2,352 98.2%
FRANKLIN 40 0 0 18 22 100.0%
GADSDEN 237 0 0 132 105 100.0%
GILCHRIST 200 0 0 141 59 100.0%
GLADES 1,117 10 1 929 177 99.0%
GULF 27 0 0 15 12 100.0%
HAMILTON 240 0 0 176 64 100.0%
HARDEE 2,062 6 7 1,453 596 99.4%
HENDRY 3,704 41 9 2,885 769 98.7%
HERNANDO 2,936 12 16 1,512 1,396 99.0%
HIGHLANDS 17,489 112 50 12,890 4,437 99.1%
HILLSBOROUGH 22,278 307 368 11,774 9,829 97.0%
HOLMES 48 0 0 35 13 100.0%
INDIAN RIVER 6,405 65 89 4,053 2,198 97.6%
JACKSON 183 0 0 99 84 100.0%
JEFFERSON 135 2 0 86 47 98.5%
LAFAYETTE 94 0 0 69 25 100.0%
LAKE 25,767 260 150 17,602 7,755 98.4%
LEE 93,531 1,884 3,089 60,295 28,263 94.7%
LEON 1,291 2 2 728 559 99.7%
LEVY 641 2 1 433 205 99.5%
MADISON 245 2 0 163 80 99.2%
MANATEE 12,123 131 94 7,936 3,962 98.1%
MARION 10,401 57 53 5,973 4,318 98.9%
MARTIN 5,316 124 164 3,228 1,800 94.6%
MIAMI-DADE 135,591 7,159 6,645 80,004 41,783 89.8%
MONROE 27,321 684 159 16,971 9,507 96.9%
NASSAU 4,043 16 10 2,688 1,329 99.4%
OKALOOSA 292 1 7 170 114 97.3%
OKEECHOBEE 4,142 30 6 3,302 804 99.1%
ORANGE 79,081 1,350 780 52,189 24,762 97.3%
OSCEOLA 28,986 670 289 20,365 7,662 96.7%
PALM BEACH 53,489 1,456 1,995 30,845 19,193 93.5%
PASCO 11,081 253 285 6,079 4,464 95.1%
PINELLAS 26,103 185 201 14,357 11,360 98.5%
POLK 54,103 487 231 38,302 15,083 98.7%
PUTNAM 3,078 13 1 2,035 1,029 99.5%
SAINT JOHNS 11,050 99 32 6,878 4,041 98.8%
SAINT LUCIE 12,939 246 267 7,979 4,447 96.0%
SANTA ROSA 356 1 2 210 143 99.2%
SARASOTA 12,474 106 152 6,496 5,720 97.9%
SEMINOLE 25,331 321 211 15,787 9,012 97.9%
SUMTER 4,314 8 15 2,472 1,819 99.5%
SUWANNEE 909 3 1 639 266 99.6%
TAYLOR 139 0 1 87 51 99.3%
UNION 193 0 0 141 52 100.0%
VOLUSIA 27,548 250 166 18,573 8,559 98.5%
WAKULLA 111 0 0 71 40 100.0%
WALTON 86 0 0 32 54 100.0%
WASHINGTON 50 0 0 29 21 100.0%
County Unknown 15,780 367 272 11,609 3,532 96.0%
Rest of State 56 0 0 44 12 100.0%
Statewide Total 1,062,835 23,498 21,787 680,477 337,073 95.7%

Hurricane Irma Total Claims by County

Hurricane Irma Total Claims by Zip Code

Total Open Claims by Zip Code


Below represents the reported percent of open claims by zip code as compared to the total number of claims filed, for zip codes with greater than 100 total claims. Not all insurers reported data by zip code. Zip codes with no open claims are not represented in this chart.

Total Open Claims by Zip Code