Hurricane Season Resources

Hurricane season is June 1 – November 30 and we urge all Floridians to review their insurance policies, understand their coverages, and protect their homes from the threat of flooding. Florida has one of the highest exposures and levels of risk to tropical weather events in the United States. Since 2016, Florida has experienced three consecutive Atlantic Hurricane Seasons with at least one hurricane making landfall during each season accounting for a combined total of more than $17 billion in estimated insured losses. The resources included below will help you become financially prepared for severe weather and we encourage you to continue monitoring this page for important updates throughout the storm season.

Message from
Insurance Commissioner David Altmaier

View message from the Commissioner

Hurricane Claims Data Information:

Additional Consumer Resources:

Executive Office of the Governor

- Please Select - Executive Orders Executive Order 18-150 Executive Order 18-276 Executive Order 18-277

Florida Department of Financial Services, Division of Consumer Services

- Please Select - DFS Hurricane Michael Webpage Homeowners’ Insurance – A Toolkit for Consumers Homeowners’ Insurance – A Toolkit for Consumers (Spanish version) Natural Disasters Natural Disasters (Spanish version) Natural Disasters (Creole version) Disaster Assistance Insurance Helpline Disaster Assistance Insurance Helpline (Spanish version) Disaster Assistance Insurance Helpline (Creole version) Generators Generators (Spanish version) Generators (Creole version) Disaster Preparedness for Homeowners - Video Disaster Preparedness for Business - Video Homeowner Claims Bill of Rights Homeowner Claims Bill of Rights (Spanish version) Homeowner Claims Bill of Rights (Creole version) Florida's Hurricane Deductible Florida's Hurricane Deductible (Spanish version) Florida's Hurricane Deductible (Creole version) Agent/Agency License Search

Florida Division of Emergency Management

- Please Select - Florida SERT Facebook Florida SERT Twitter

Florida Department of Agriculture & Consumer Services

- Please Select - To file a complaint To find out if a business is licensed and registered with the DOACS and to view its complaint history Protect Yourself from Service/Contractor Scams

Office of the Attorney General

- Please Select - Price Gouging Hotline: 1-866-966-7226 To file a price gouging complaint Consumer Protection Alert: "How to Protect Yourself: Price-Gouging After a Hurricane" Frequently Asked Questions on Price Gouging

Federal Emergency Management Agency/National Flood Insurance Program

- Please Select - By phone, call toll-tree: 1-800-621-3362 (select option 2) By email, floodsmart@fema.dhs.gov FEMA is Here to Help Flyer Toll-Free Phone Numbers for Write Your Own Companies (Claims and Policy Inquiries) Flood Insurance Agent Locator Fact Sheet - Flood Claims Process How Do I File My Flood Claim? Fact Sheet – What You Need to Know About Wind Damage vs. Flood Damage and Your NFIP Claim Fact Sheet – Coastal Barrier Resource Act (CBRA) Fact Sheet: What is Covered (and Not Covered) Under My NFIP Policy FEMA Map Service Center – locate flood map to determine flood risk Fact Sheet – Elevation Certificates: Who Needs Them? National Flood Insurance Program Desk Reference

National Association of Insurance Commissioners Resources

- Please Select - Rethink Your Risk Before the Storm & Home Inventory Smart Apps for Downloading A Smart Disaster Preparedness Plan Includes Insurance Protection Hurricane Preparation: Act Now to Make Filing a Claim Easier After the Storm In the Wake of the Storm: Five Reminders about Your Insurance Coverage Managing the Claims Process: What to expect when your home is damaged in a disaster Basic Homeowners Insurance Does Not Cover Floods Making the Claims Process Easier: What Consumers Should Know When Faced with a Loss Understanding Your Insurance Policy Flooding: Know your coverage, understand your risk Floods Disaster Preparation Guide Hurricanes Disaster Preparation Guide

Historical Hurricane Season Resources:

2004 - 2018

Emergency Orders	Emergency Rules	Executive Orders
Hurricane Summary Reports	Informational Memoranda	Press Releases

Please note - some of these resources were not developed by the Office, and some links will direct you to websites not maintained by the Office.