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The Communications Office acts as a liaison with the media and general public to address insurance matters related to the Florida Office of Insurance Regulation (OIR).

Recent Press Releases

  • Florida Office of Insurance Regulation Announces 2022 PPACA Individual Market Health Insurance Plan Rates

    Published: Sep 21, 2021
    The Florida Office of Insurance Regulation (OIR) announced today that premiums for Florida individual major medical plans in compliance with the federal Patient Protection and Affordable Care Act (PPACA) have been approved for plan year 2022.
  • OIR Receives Annual Workers’ Compensation Rate Filing

    Published: Aug 30, 2021
    TALLAHASSEE, Fla. – The Florida Office of Insurance Regulation (OIR) has received the 2022 Florida workers’ compensation rate filing by the National Council on Compensation Insurance (NCCI), which proposes a statewide average premium decrease of 4.9%. The new rates would become effective January 1, 2022.
  • Media Advisory - Florida Health Insurance Advisory Board Meeting

    Published: Aug 24, 2021
    The Florida Health Insurance Advisory Board will hold a public meeting via conference call to conduct regular and general business of the Board. WHEN: Friday, December 18, 2020 2:00 PM
  • Media Advisory - Southern Fidelity Insurance Company Public Rate Hearing

    Published: Aug 19, 2021
    The Florida Office of Insurance Regulation will conduct a virtual rate hearing to hear testimony from Southern Fidelity Insurance Company and receive public comment on their proposed rate filings. WHEN: Friday, August 20, 2021 9:00 AM
  • Florida Law Reminder for Early Prescription Refills

    Published: Jul 6, 2021
    ​Tallahassee, Fla. - Following Governor DeSantis’ Executive Orders 21-150 and 21-151 in response to Tropical Storm Elsa, the Florida Office of Insurance Regulation (OIR) issued the following notice to all health insurers, managed care organizations and other health entities licensed by OIR. This notice is a reminder that all health insurers, managed care organizations, and other health entities must comply with must comply with the provisions of section 252.358, Florida Statutes, which allows for early prescription refills in the event that the Governor issues an Executive Order declaring a State of Emergency or when a county Emergency Operations Center (EOC) is activated.
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Media Inquires

Communications Office
Telephone: (850) 413-2515



Press Office Staff

Communications Director
Alexis Bakofsky

Press Secretary
Karen Roach

Data Analyst
Paul Walker

Insurance Consumer Helpline

To request assistance with an insurance question or to file an insurance-related complaint, contact the Department of Financial Services, Division of Consumer Services at:

Statewide toll-free helpline:
1-877-MY-FL-CFO (1-877-693-5236)
Out of state callers: (850) 413-3089
TDD line: 1-800-640-0886