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The Communications Office acts as a liaison with the media and general public to address insurance matters related to the Florida Office of Insurance Regulation (OIR).

Recent Press Releases

  • Florida Establishes Temporary Reinsurance Arrangement for Insurers Facing Potential Financial Stability Rating Downgrades

    Published: Jul 27, 2022
    Today, the Florida Office of Insurance Regulation (OIR) announced a plan to establish a temporary reinsurance arrangement through Citizens Property Insurance Corporation (Citizens) in the event of disruptive financial rating downgrades from Demotech, Inc. This unprecedented solution would allow insurers to meet an exception offered by the Federal National Mortgage Association (Fannie Mae) and the Federal Home Loan Mortgage Corporation (Freddie Mac) and ensures Floridians can maintain coverage during hurricane season.
  • OIR Issues Orders Establishing 2022 Rates for Citizens Property Insurance Corporation

    Published: Jun 24, 2022
    Tallahassee, Fla. – The Florida Office of Insurance Regulation (OIR) has established the 2022 personal property and commercial property insurance rates for Citizens Property Insurance Corporation (Citizens). OIR held a virtual public rate hearing to receive public comment on the filings on March 31, 2022. At the hearing, Citizens provided testimony in support of its rate recommendations and received comments from members of the public on the effects of the rate filings. Public comments were accepted for consideration on rate filings until April 14, 2022. Following a review of the complete record, OIR established rates for Citizens’ Coastal Account (CA), Commercial Lines Account (CLA), and Personal Lines Account (PLA). The effective date for new and renewal rates is September 1, 2022.
  • Governor DeSantis' 2022-2023 Freedom First Budget Strengthens Florida Insurance Consumer Protections

    Published: Jun 7, 2022
    Tallahassee, Fla. – The Florida Office of Insurance Regulation (OIR) released the following statement today in support of Governor DeSantis' 2022-2023 Freedom First Budget: “Governor DeSantis continues to demonstrate his commitment to Florida insurance consumers through the Freedom First budget. Florida has one of the largest insurance markets in the world and this budget helps strengthen consumer protections and promote a more resilient market,” said Insurance Commissioner David Altmaier.
  • Insurance Commissioner Altmaier Statement on Governor DeSantis Signing Senate Bill 2-D

    Published: May 26, 2022
    Tallahassee, Fla. - Today, Insurance Commissioner David Altmaier issued the following statement after Governor Ron DeSantis signed Senate Bill 2-D: “Florida’s property insurance market is one of the most complex in the world and I commend the leadership of Governor DeSantis, CFO Patronis, and the Florida Legislature for tackling market challenges head on to enact historic and comprehensive insurance reform. This legislation strengthens protections for Florida insurance consumers, provides greater tools to hold insurance companies accountable, and promotes the long-term stability of our market,” said Insurance Commissioner David Altmaier.
  • WHAT THEY ARE SAYING: Florida Property Insurance Reforms

    Published: May 24, 2022
    Tallahassee, Fla. - Monday, Florida legislators convened to review some of the most robust and significant property insurance reforms in decades to combat rising insurance costs. Senator Jim Boyd presented proposed legislation which balance pro-consumer measures, increase the transparency in insurance claims, and provide anti-fraud and legal reforms to stabilize the market. Read more on what they are saying below.
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Communications Office
Telephone: (850) 413-2515


Insurance Consumer Helpline

To request assistance with an insurance question or to file an insurance-related complaint, contact the Department of Financial Services, Division of Consumer Services at:

Statewide toll-free helpline:
1-877-MY-FL-CFO (1-877-693-5236)
Out of state callers: (850) 413-3089
TDD line: 1-800-640-0886