jump to main menu jump to subject menu jump to content jump to footer


The Communications Office acts as a liaison with the media and general public to address insurance matters related to the Florida Office of Insurance Regulation (OIR).

Speeches and Presentations

Click the topics below to sign up to receive notifications from OIR.

Communications Office Contacts:

Alexis Bakofsky, Director of Communications

Karen Roach, Press Secretary

Media Inquiries:

Media inquiries may be directed to the Communications Office at:

Telephone: (850) 413-2515
Email: Press@floir.com

Consumer Inquiries:

To request assistance with an insurance question or to file an insurance-related complaint, contact the Department of Financial Services, Division of Consumer Services at:

  • Statewide toll-free helpline: 1-877-MY-FL-CFO (1-877-693-5236)
  • Out of state callers: (850) 413-3089
  • TDD line: 1-800-640-0886
  • Email address: consumer.services@myfloridacfo.com

Additional Resources:

How do I

Residential Marekt Share Report

Please note - some of these resources were not developed by the Office, and some links will direct you to websites not maintained by the Office.