The Communications Office acts as a liaison with the media and general public to address insurance matters related to the Florida Office of Insurance Regulation (OIR).
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Communications Office Contacts:
Alexis Bakofsky, Director of Communications
Karen Roach, Press Secretary
Media inquiries may be directed to the Communications Office at:
Telephone: (850) 413-2515
To request assistance with an insurance question or to file an insurance-related complaint, contact the Department of Financial Services, Division of Consumer Services at:
- Statewide toll-free helpline: 1-877-MY-FL-CFO (1-877-693-5236)
- Out of state callers: (850) 413-3089
- TDD line: 1-800-640-0886
- Email address: firstname.lastname@example.org
Please note - some of these resources were not developed by the Office, and some links will direct you to websites not maintained by the Office.