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The Communications Office acts as a liaison with the media and general public to address insurance matters related to the Florida Office of Insurance Regulation (OIR).

OIR Contact Form

Communications Office Contacts:

Jon Moore, Director of Communications

Karen Kees, Press Secretary

Media Inquiries:

Media inquiries may be directed to the Communications Office at:

Telephone: (850) 413-2515
Email: Press@floir.com

Consumer Inquiries:

To request assistance with an insurance question or to file an insurance-related complaint, contact the Department of Financial Services, Division of Consumer Services at:

  • Statewide toll-free helpline: 1-877-MY-FL-CFO (1-877-693-5236)
  • Out of state callers: (850) 413-3089
  • TDD line: 1-800-640-0886
  • Email address: consumer.services@myfloridacfo.com

Additional Resources:

Please note - some of these resources were not developed by the Office, and some links will direct you to websites not maintained by the Office.