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OIR Hurricane Ian Information


Hurricane Ian

OIR is closely monitoring Hurricane Ian impacts to Florida's insurance industry. This page provides information regarding OIR's Hurricane Ian response and recovery efforts and additional resources for impacted policyholders and insurers.
Governor DeSantis declared a State of Emergency for all 67 counties in Florida for Hurricane Ian. Executive Order 22-219 is available here. The Florida Division of Emergency Management's disaster information page for Hurricane Ian is available here.
FEMA has activated Individual Assistance for Floridians who need recovery aid. If you need assistance, visit or call 1-800-621-3362.

State Assistance Information Line

The Florida State Assistance Information Line has been activated to provide an additional resource for Floridians to receive up-to-date information regarding Hurricane Ian. Residents and visitors can call this toll-free hotline at 1-800-342-3557.

In case of an emergency, please hang up and dial 911.


In coordination with the Florida Department of Health, OIR has distributed a notice to all health insurers, managed care organizations, and other health entities, reminding them they must comply with with provisions of  section 252.358, Florida Statutes, which allows for early prescription refills in the event the Governor issues an Executive Order declaring a State of Emergency. This mandate remains in effect until the Governor’s Executive Order is rescinded or expires.

More information on early prescription refills is available here.

Following Governor DeSantis' Emergency Order 22-256, and pursuant to sections 252.63(1) and 627.4133(2)(d)1., Florida Statutes, the Florida Office of Insurance Regulation issued Emergency Order 302804-22 for Hurricane Ian and Hurricane Nicole. 

This order amends and supersedes Emergency Order 300997-22. A copy of the order is available here.

 Answers to frequently asked questions regarding the Emergency Order is available here.

OIR instituted a data call for the purpose of collecting catastrophe claims data related to Hurricane Ian. OIR is requiring catastrophe claims reporting for Hurricane Ian to assist with determining the impact of Hurricane Ian on Florida's insurance industry. Recent claims reporting notices and other resources are available below: 

OIR captures data in its efforts to evaluate catastrophe claims and compels all insurers to report data as of each required reporting date, per section 624.307, Florida Statutes. This aggregate information is compiled from claims data filed by insurers. It has not been audited or independently verified. Companies were required to begin submitting data on September 30, 2022, and the data covers all claims based on filings received by OIR to date. Additional data calls may be conducted. Data for previous storms is available on the Catastrophe Claims Data and Reporting page here.

OIR encourages consumers who are having issues with a claim to report it. Click here to report an issue with a claim.

Total Estimated Insured Losses: $21,386,266,489

OIR required insurers report estimated and paid losses. Estimated or case incurred losses include indemnity case reserves and payments to date.

Lines of Business
Number of Claims Reported
Number of Open Claims with Payment
Number of Open Claims without Payment
Number of Claims Closed with Payment
Number of Claims Closed without Payment
Percent of Claims Closed
Residential Property558,29924,18013,369362,626158,12493.3%
Mobile Homeowners42,8614918735,8396,44498.7%
Commercial Residential3,9154801472,0891,19984.0%
Commercial Property33,0104,5084,38311,36312,75673.1%
Private Flood5,645378853,7051,47791.8%
Business Interruption582252141112592.1%
Other Lines of Business*179,4051,097998151,76425,54698.8%
Data as of April 22, 2024

*Other Lines of Business may include Fire, Farmowners’ Multi-Peril, Ocean Marine, Inland Marine, Private Passenger Automobile Physical Damage, Commercial Auto Physical Damage, Aircraft, Glass, Boiler and Machinery, Industrial Fire, Industrial Extended Coverage, and Multi-Peril Crop.

Claims Data by County for Top 20 Counties
Number of Claims Reported
Number of Open Claims with Payment
Number of Open Claims without Payment
Number of Claims Closed with Payment
Number of Claims Closed without Payment
Percent of Claims Closed
Palm Beach5,1572816832,5491,64481.3%
St. Lucie3,1601132361,85995289.0%
All Other Counties63,2151,3021,47941,42519,00995.6%
Data as of April 22, 2024

Additional Resources